Privacy Policy
Fortress Wealth Planning LLC recognizes that our relationships with current and prospective clients are based on integrity and trust. We work hard to maintain your privacy and preserve the confidential nature of our relationship with you. We place the highest value on the information you share with us.
Fortress Wealth Planning LLC does not sell your personal information. We disclose personal information only as permitted by law, as necessary to provide services to you, or at your direction.
Fortress Wealth Planning LLC will provide this privacy statement to all clients annually.
We want our clients to understand what information we collect, how we use it, how we may disclose it, and how we protect it.
Why We Collect Your Information
We gather information about you so that we can:
- Help design and implement the investment management and financial planning services we provide to you;
- Communicate with you regarding your accounts, services, appointments, requests, and other matters related to our relationship with you; and
- Comply with applicable federal and state laws and regulations.
What Information We Collect and Maintain
We may collect the following types of nonpublic personal information about you:
- Information obtained during our initial meeting or subsequent consultations, including your name, address, telephone number, email address, Social Security number, date of birth, and financial information;
- Information that we generate or maintain in connection with providing financial planning, investment management, or other services to you;
- Information regarding your communications with us, including your communication preferences and, where applicable, your consent to receive text messages; and
- Information that we may receive from third parties with respect to your financial profile or accounts.
What Information We Disclose
We are permitted by law to disclose nonpublic personal information about you to unaffiliated third parties in certain circumstances. For example, in order to provide financial planning or investment management services to you, we may disclose personal information in limited circumstances to service providers, such as custodians, clearing firms, technology providers, or independent contractors engaged by Fortress Wealth Planning LLC.
If a Financial Planner or Financial Adviser leaves Fortress Wealth Planning LLC to join another firm, he or she may be permitted, where allowed by law, to retain copies of certain client information so that the adviser can assist with the transfer of client accounts and continue to serve the client at the new firm.
If you do not want your Financial Planner or Financial Adviser to retain copies of your sensitive information when he or she leaves Fortress Wealth Planning LLC to join another firm, you may contact us by calling (904) 301-4545.
Otherwise, Fortress Wealth Planning LLC will not disclose personal information about you or your account unless one of the following conditions is met:
- We receive your prior consent;
- We have documentation that the recipient is your authorized representative;
- Disclosure is reasonably necessary to provide services you have requested; or
- We are required or permitted by law to disclose the information.
Arrangements with companies or independent contractors not affiliated with Fortress Wealth Planning LLC are subject to appropriate confidentiality and information-protection requirements.
Mobile Information and Text Messaging Privacy
Notwithstanding anything else in this Privacy Policy, mobile information, including mobile phone numbers, will not be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be sold, rented, shared, or transferred to any third parties. SMS consent is specific to Fortress Wealth Planning LLC and is not transferable to another company, affiliate, or third-party sender.
If you provide your mobile telephone number and consent to receive text messages from Fortress Wealth Planning LLC, we may use text messaging to communicate with you regarding your relationship with us, including client service requests, appointments, account-related matters, and other communications you have requested or agreed to receive.
Participation in our text messaging program is voluntary. Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance.
How We Protect Your Personal Information
Privacy has always been important to Fortress Wealth Planning LLC. We restrict access to client information to employees and service providers who need the information to perform legitimate business functions.
We educate employees about safeguarding client information and preventing unauthorized access, disclosure, or use. Employees are required to acknowledge their acceptance and understanding of our privacy policies and procedures.
We maintain physical, electronic, and procedural safeguards designed to protect your confidential personal information.